This is by far our most commonly asked question, however it’s probably more appropriate to ask, how much does an ideal ‘home security system’ cost? This is because modern home alarm systems generally now include cameras, (traditionally called CCTV systems) and a mobile App to provide you with remote access and to enable active security...
The monthly security support package we offer includes a permanent connection to a professional 24/7 security monitoring centre based in the UK, where trained professionals actively monitor alarm triggers and can act very quickly to check if it’s a genuine break-in. You’ll be pleased to know that over 97% of alarm activations are false-alarms, (which...
The quick answer is that we can supply dedicated CCTV only systems with two cameras, a controller and cloud storage. However, CCTV isn’t always the best option as it’s only really useful after an incident has happened, and even if you do get a good look at the perpetrator (unlikely due to the wearing of...
We don’t currently sell video doorbells, as they don’t often help in a real security situation, however we can see the convenience of adding something like this to your home security system, so we are currently evaluating a number of options. Battery life is the biggest issue, followed by ease of removal, wireless system connection...
Yes, we can send you an email with an estimate, but you’ll need to give us an idea of what you want first… We can provide advice on what home security solution will best fit your needs over the phone, we can visit your property and provide a professional survey, or you can use our...
Yes, no problem you can call us on 0333 800 2121 and speak to one of our Midlands based UK customer support team. If you’d like us to call you back when it’s more convenient, then simply choose a time between 9:00am and 5:00pm on a weekday, let us know via the contact form and we’ll...
We’d love to, but unfortunately we can’t fit other equipment, simply because we’re not able to guarantee another system sourced from somewhere else is in proper working order, or if it’s a new DIY install system, whether it will work effectively at all. We supply affordable home security systems to the Uk market and all...
Our CCTV systems record 30 days of footage depending how many cameras are connected.
It can do, but we usually don’t recommend it, simply because over 97% of alarm activations are false-alarms, which if it triggers the external alarm every time – especially while you are out or in-bed, then this quickly makes you unpopular in the neighbourhood and results in the system being turned-off. A system that is...
Our system meets all the functional requirements of a modern effective home security solution, our UK based monitoring centre is also SSAIB approved, which is recognised as beneficial by most insurance companies.
We cover the whole of the UK mainland with a large team of experienced engineers, so the likelihood is that we’ll have an assessor or an installation engineer close-by. We have over 20,000 customers across the UK who already have Home Security systems fitted and supported by us, and our technical support services are national,...
The quick answer is that we have a large number of installation engineers covering the whole of mainland UK and modern wireless systems don’t require holes to be drilled in walls or floorboards to be taken up anymore, so are relatively quick to fit.As soon as you have completed your order we’ll book your installation....
This question is a really common internet search made by anyone considering using a domestic supplier, and the answers are important. You can pick up the phone or drop us a message via the website and we’ll respond straight away to answer any questions you have while you are considering which system to choose. Our...
A modern Home Security System uses sensors, cameras and control panels that network with each other directly, so unlike older systems that relied on physical cables to connect each sensor, they do not require a physical wired connection between them. Individual components are either mains powered and plugged into a wall socket (like the control...
This one surprised us, as it appeared on the top questions asked by callers looking for information directly from our customer service team, as well as ranking highly on internet searches. Quick answer is yes, modern home security systems, including ours have an excellent range on wireless sensors and the control panel, hence we can...
Individual devices such as the control panel connected to mains power via a standard plug also include a battery back-up, or in the case of some sensors either have long-life batteries onboard or are powered as they are triggered purely by movement. All On Call systems are covered by a comprehensive warranty to we’ll ensure...
Our monthly package includes the most effective 24/7 monitoring and response services offered by our UK based security centre, where trained professionals actively monitor alarm triggers and can act very quickly respond if it’s a genuine break-in (or a fire). This entire service is typically lower than comparable services from other premium branded suppliers.
Let us know how you’d like to receive your information and and we’ll message you straight back.
[Our fastest response time will be from 8:30am until 5:30pm weekdays]
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