Frequently Asked Questions​

Connectivity & Technology

3 FAQs

How does a wireless alarm system work?

Last Updated: 22 October 2025

A modern Home Security System uses sensors, cameras and control panels that network with each other directly, so unlike older systems that relied on physical cables to connect each sensor, they do not require a physical wired connection between them. Individual components are either mains powered and plugged into a wall socket (like the control...

Does the system include my garage?

Last Updated: 22 October 2025

This one surprised us, as it appeared on the top questions asked by callers looking for information directly from our customer service team, as well as ranking highly on internet searches. Quick answer is yes, modern home security systems, including ours have an excellent range on wireless sensors and the control panel, hence we can...

What happens to my home alarm system if there is a power cut?

Last Updated: 28 October 2025

Individual devices such as the control panel connected to mains power via a standard plug also include a battery back-up, or in the case of some sensors either have long-life batteries onboard or are powered as they are triggered purely by movement. All On Call systems are covered by a comprehensive warranty to we’ll ensure...

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