Frequently Asked Questions​

What happens to my home alarm system if there is a power cut?

Individual devices such as the control panel connected to mains power via a standard plug also include a battery back-up, or in the case of some sensors either have long-life batteries onboard or are powered as they are triggered purely by movement.

All On Call systems are covered by a comprehensive warranty to we’ll ensure regular servicing and checks mean the devices are all working correctly. This means that in the case of a power cut the entire system will continue to function for an extended period of time, as will your App, providing your device has charge.

Our 24/7 monitoring service as monitors connections and faults, so if it happens while you are away, we’ll know probably before you do if there has been a power cut and if action needs to be taken.

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