Frequently Asked Questions​

What is included in the monthly subscription?

Our monthly package includes the most effective 24/7 monitoring and response services offered by our UK based security centre, where trained professionals actively monitor alarm triggers and can act very quickly respond if it’s a genuine break-in (or a fire).

  • Permanent connection to a 24/7 security monitoring centre.
  • Security monitoring centre is based in the UK.
  • Trained professionals actively monitor alarm triggers.
  • Operatives will check with you if it looks like a genuine break-in.
  • If it looks like a genuine break-in operatives will take action.
  • If the system is activated by two triggers, then it will set-off the alarm process.
  • Internal Wi-Fi cameras will automatically track movement.
  • If you are away a private security guard can be despatched directly to your house.
  • In an emergency a security operative can alert the police.
  • Call you to update you with the status and confirm action if you are not there.
  • Message on the App to warn you and your family of what is happening.
  • Contact other designated contacts via phone call.
  • If you have chosen the smoke detector, then all this can also cover the eventuality of a fire.
  • If a fire is detected and the system is set, then an operative will warn you and call the fire brigade.
  • The monitoring centre operative will take immediate action in case of a fire.
  • There is a two-way audio included so you can warn anyone on your property that they have been identified, and professionals are on their way.

This entire service is typically lower than comparable services from other premium branded suppliers.

Want more information?

Let us know how you’d like to receive your information and and we’ll message you straight back.
[Our fastest response time will be from 8:30am until 5:30pm weekdays]

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